Efficient service. Tastefully decorated family room with views. - Easy check-in, attentive employees. - Fantastic location next to Kelvinbridge underground station and West End shops. - Great breakfast.

Their breakfast option with lovely fresh strawberries and various freshly cooked food, for instance is great, put others we have been to shame:)))

La principale attrattiva di questa struttura è la sua posizione centrale, molto vicina alla stazione della metro. Questo permette agli ospiti di spostarsi facilmente e rapidamente nella grande città, senza dover affrontare lunghe distanze a piedi. Inoltre, la vicinanza alla metro è un vantaggio significativo per coloro che vogliono esplorare la città in modo indipendente e senza dover dipendere dai mezzi pubblici.

È importante notare che alcuni ospiti hanno lamentato la mancanza di serietà e professionalità dello staff. Alcuni ospiti hanno sperimentato cambi di camera improvvisi, richieste di pagamento aggiuntive dopo aver saldato il conto e perfino essere stati cacciati senza alcuna considerazione per il loro stato di ospiti stranieri.

The staff at the hotel were extremely helpful. the rooms were a nice size and provided with coffee, orange juice, and all facilities. - the room had nice decor. - the hotel is in an incredible location, close to the Mackintosh House and the botanic garden.

Quiet atmosphere, a nice size rooms.

Large room, everything was very good. The staff were really helpful and location was good and incredible. The restaurant was nice with hot food. The breakfasts were great and the service was efficient! Plus, I was able to park the car nearby.

The room here is nicely furnished, new, and has all the amenities you'd need, plus the service is quick and helpful.

I booked this hotel because I needed to get some work done on my laptop so I emailed ahead to ensure there would be working internet. Upon my arrival however, (They had no record of me coming) once shown into the smallest shabbiest room I have ever seen in my life, there was no connection whatsoever. I felt so sorry of the poor man working there, he seemed terrified of his boss! He moved my room in order for me to work, which I really appreciate, but even the new slightly larger room he showed me was grimy and the beds were damp. I left, unable to get back any money as I had paid by card and I didn't want to get the man on duty into any trouble!

Really I have nothing positive to say about the place except that while I do appreciate that the worker on duty tried to accommodate me, he was unable to refund my money when I told him I wouldn't be staying. The place was freezing and just so run down and dirty I couldn't bear to think of what might be living between the sheets! I didn't want to get anyone fired so I left without a refund, thinking back I really shouldn't have! The place is falling apart and the beds are like a pile of coat-hangers. No effort has gone into making the traveller comfortable, it's obviously just a cash cow for the owner. The mattresses and duvets are filthy and thin. I appreciate how cheap this place is so I would recommend it only under the most dire circumstances when there is absolutely no other alternative. Although even then you might be better off taking a chance sleeping in the gutter..

The room was average bed was clean lots of towels. Plenty of tea,cofee,etc

Bed was clean

I truly enjoyed my 1-night stay. the location was excellent and perfect for Glasgow, adjacent to great cafes and restaurants. - the subway station at Kelvingrove Bridge is so convenient. - There were central heating, an iron, and a work desk in my family room. - I had a really good time at this hotel and would stay here again.

My family room with coffee and orange juice plus all the facilities was airy. The staff were very amiable and the atmosphere was quiet. The location was perfect, for example, Kelvingrove Art Gallery and Museum was just a short stroll away from the hotel. I had a really good experience and would stay here again.

noises throughout night poor quality furnishings tv to small to see from bed not all chanels worked- no bbc full breakfast had one small rasher of bacon,half a sausage and egg stayed two nights, bed not made 2nd day. Tea coffee milk not renewed

The staff here are attentive and the room has all the facilities you need, plus it's conveniently located near the center with plenty of great cafes and restaurants around.

The location.

Unfortunately my husband and I booked trusting the pictures on the internet. These obviously need updating as they give the prospective traveller the wrong idea about the hotel! Disappointing stay.

We were thrilled with the affordable rate for our spacious double room with three single beds, and we found everything we needed there! 🙌